How does your sample get into the Oceamo lab?
You have two options to send us your sample:
a) Direct shipping:
Shipping from Austria:
Within Austria you send the Sea Water Analysis (Oceamo Classic) best with Austrian Post as package M (currently € 4,-), the osmosis/Fresh Water analysis as package S (currently € 2,50). For logistical reasons, please do not send the samples as standard parcel! Please send your sample at the beginning of the week so that it is not on the way over the weekend.
If you want to send more than one analysis at a time, you can put the tubes from multiple sets of analysis kits with their respective analysis sheets into one shipping bag.
Shipping from Germany:
Due to service changes at German Post (Deutsche Post) Oceamo samples can not be sent to us as earlier, by „Maxibrief“. Please do not send parcels (DHL, UPS, DPD & Co) to the delivery address stated on the address label (PO Box 10, A-1170 Vienna), as parcels will not be accepted there for logistical reasons.
Samples from Germany can reach us on one of the following ways:
Shipping as parcel (DHL, UPS, DPD & Co) to the following delivery address:
Dr. Christoph Denk
or alternatively the samples can be sent via Maxibrief within Germany to our partner MCM Menzel:
The samples are collected and forwarded to our laboratory once a week (Wednesdays). Please send the samples on Fridays or Mondays, so that the "shipping times" are kept as short as possible. As a rule, the sample reaches our laboratory until Saturday and is then measured directly.
We are working on finding further options to make sample shipment as easy (and fast) as possible for you. Please check on our website before shipping, if there is more current information. For shipping problems please contact us directly (email@example.com), we'll be happy to help!
b) Submission at an Oceamo Partner
Some Aquarist shops in Austria act as sample collection points for Oceamo (Oceamo Partner). Please hand in your samples (including anamnesis sheet) to your Oceamo partner. The sample is picked up from the Oceamo partner and then analyzed in our laboratory. Thus you save all shipping costs.
Shipping from us to you
We make sure that your order from our online shop will reach you as soon as possible.
Within Austria, shipments are sent by DPD or Österreichische Post.
Free shipping within Austria from a purchase value of € 50.-
Within Europe we ship with DPD. The following shipping costs apply:
Flat rate: € 5,90.-
Free shipping within the European Union from a purchase value of € 75.-
For a delivery outside the EU or through a special delivery service (FedEX, UPS, etc.) we ask you to contact us before placing your order.